7g77's Privacy Policy

1. Introduction

7g77 ("we", "us", or "platform") is a trusted online casino and betting service provider in Bangladesh. By registering on our website 7g77.cam or using our services, you agree to this privacy policy. This policy explains how we collect your personal information, why we collect it, how we use it, and how we keep it secure.

We believe protecting your privacy is a fundamental responsibility. That is why we store every user's information with the highest level of security, following SSL encryption, secure servers, and strict data protection processes. This policy applies to all members registered on our platform.

2. Information We Collect

When creating an account and using services on 7g77, we may collect the following information:

2.1 Information Provided Directly by You

• Full name and date of birth (for age verification — registration is permitted only for those aged 21 and above)
• Email address and contact details
• Payment method details (bKash, Nagad, Rocket, Upay — stored securely)
• Identity documents or documents submitted for age verification
• Information provided to the support team via live chat and email

2.2 Automatically Collected Information

• IP address and device information (operating system, browser version)
• Website browsing activity and session logs
• Information obtained through cookies and similar tracking technologies
• Transaction history, betting details, and gaming activity
• Time spent on the site and page visit information

2.3 Information Received from Third Parties

• Transaction verification information from payment providers
• Information received from fraud prevention and identity verification services

3. Purpose of Using Information

We use the collected information for the following legitimate purposes:

• Account Management: Registration, identity verification, and keeping your account secure.
• Payment Processing: Completing deposit and withdrawal requests quickly and securely.
• Customer Support: Providing assistance in Bengali via 24/7 live chat and email.
• Security and Fraud Prevention: Detecting and preventing suspicious activity.
• Bonuses and Promotions: Correctly applying applicable offers, bonuses, and rewards to your account.
• Responsible Gaming: Monitoring play patterns to provide support and the option to set limits when needed.
• Meeting Legal Obligations: Retaining information necessary to comply with applicable laws and regulations.
• Service Improvement: Enhancing the platform's functionality and user experience.

4. Cookies and Tracking Technologies

The 7g77 website uses cookies to operate properly. Cookies are small text files stored in your browser.

4.1 Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, language, and settings.
• Analytics Cookies: Help improve the service by analyzing how the site is used.

4.2 Cookie Control

You can control or delete cookies from your browser settings. However, disabling certain cookies may limit some features of the site.

5. Information Sharing and Disclosure

We do not sell or rent your personal information to any third party for commercial purposes. However, information may be shared in the following limited circumstances:

• Service Providers: Trusted partners engaged in payment processing, identity verification, and technical support — who are bound by strict confidentiality agreements.
• Legal Requirements: To comply with court orders, government directives, or other legal obligations.
• Fraud Prevention: Where necessary to detect or investigate unlawful activity.
• Business Transfers: In the event of a merger or acquisition, in compliance with relevant legal obligations.

Outside of the above cases, your information will never be shared without your explicit consent.

6. Data Security Measures

7g77 follows industry-standard technology and processes to protect your information:

• SSL/TLS Encryption: All data transfers are secured through 256-bit SSL encryption.
• Secure Servers: Information is stored on internationally standardized firewall-protected servers.
• Access Controls: Only authorized personnel can access the information they need.
• Regular Security Reviews: Regular audits are conducted to identify system vulnerabilities.
• Payment Data Security: Payment information for bKash, Nagad, Rocket, or Upay is not stored directly on our servers — it is processed through a secure payment gateway.

However, no data transmission over the internet is completely secure. We are committed to ensuring the highest level of protection, but a guarantee of perfect security cannot be given.

7. Data Retention Period

We retain your personal information for as long as:

• Your account remains active and you are using 7g77's services.
• Retention of the information is required under applicable laws or regulations.
• It is needed for resolving disputes or establishing legal claims.

Even after an account is closed, transaction records and identity verification information may be retained for a specified period, as required by legal obligations.

8. Your Rights

You have the following rights in relation to your personal information:

8.1 Right to Access Information

You may ask us at any time what information we hold about you and how it is being used.

8.2 Right to Correct Information

If any information we hold about you is incorrect, you may request a correction. Some information can be changed directly from account settings.

8.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, it may not be possible to delete all information due to legal obligations.

8.4 Right to Object to Processing

In special circumstances you may object to the processing of your information. We will give such requests proper consideration.

To exercise these rights, contact us via live chat or email.

9. Protection of Minors

7g77 is for those aged 21 and above only. We do not knowingly collect any information from minors. If we become aware that information from a minor has been collected, we will immediately delete that information and close the account.

If you become aware that a minor has registered on 7g77, please notify our support team.

10. Third-Party Services

Our platform connects with game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe) and payment methods (bKash, Nagad, Rocket, Upay). These third parties have their own privacy policies, and their policies will apply when using their services. We are not responsible for how these third parties handle information.

11. Changes to This Policy

We may update this privacy policy from time to time. For significant changes, we will notify you at your registered email address and publish a notice on the site. The date of each revision will be noted at the top of the page.

If you continue to use the platform after changes have been made, you will be considered to have agreed to the updated privacy policy. We recommend reviewing this page regularly.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us: